Return and refund policy

Last Updated: May 12, 2026

Thank you for shopping at zynch.shop. We want you to be completely satisfied with your purchase of our Fridge Egg Storage solutions. If you are not entirely happy with your purchase, we are here to help.

1. RETURNS

  • Window: You have 30 calendar days to return an item from the date you received it.
  • Condition: To be eligible for a return, your egg holder must be unused, unwashed, and in the same condition that you received it. It must be in the original packaging.
  • Proof of Purchase: Please include the receipt or order number provided at the time of purchase.

2. REFUNDS

  • Inspection: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
  • Approval: If your return is approved, we will initiate a refund to your original method of payment (Credit Card, PayPal, etc.).
  • Currency: All refunds are processed in US Dollars (USD). Please note that your bank may apply its own exchange rate for the final credit to your local account.
  • Timeline: You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. SHIPPING COSTS

  • Responsibility: You will be responsible for paying for your own shipping costs for returning your item.
  • Non-Refundable: Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.

4. DAMAGED OR INCORRECT ITEMS

If your Fridge Egg Holder arrives damaged or if you received the wrong item, please contact us immediately at support@zynch.shop with a photo of the product and the packaging. We will prioritize a replacement or a full refund for any items damaged during transit.

5. EXCHANGES

We only replace items if they are defective, damaged, or broken upon arrival. If you need to exchange it for the same item, please email us at support@zynch.shop.

6. CONTACT US

If you have any questions on how to return your item, please contact our support team:

  • Email: support@zynch.shop
  • Phone: +1 571-241-1390
  • Business Entity: 1010 BECKETT, LLC
  • Address: 1010 BECKETT STREET, CLEARWATER, FL, 33775, USA